CONTACT US
We’re here for support 7 days a week.
We’d love to hear from you! Contact us to get support by email, phone, or live chat.
We’d love to hear from you! Contact us to get support by email, phone, or live chat.
We’re here to assist you 7-days a week during business hours.
844-515-1377
8:00 AM to 8:00 PM (Central)
8:00 AM to 5:00 PM (Central)
10:00 AM to 6:00 PM (Central)
844-515-1377
8:00 AM to 8:00 PM (Central)
8:00 AM to 5:00 PM (Central)
10:00 AM to 6:00 PM (Central)
Need help now? Speak to a ResumeHelp agent through live chat.
We promise to get back to you within one business day.
Need Help? Read our most common questions.
I can’t find the sign-in button. Where is it?
Follow the row of links at the top of www.resumegig.com to the very end, where you will find the words “Sign in.” Or click here to go directly to the sign-in page.
I’m struggling to sign in. What’s the deal?
Occasionally you will experience a glitch when you try to sign in. Luckily, there are many possible solutions, such as:
In the case where the steps above don’t work, you should check in with our customer service team members who are always willing to lend a helping hand.
What’s the best way to reset or recover my password?
If you need a new password, rest easy. We can reset it here.
When I try to reset my password, I get sent back to the reset password page again and again. How do I make it stop?
Here are several methods that might help you:
When you’re finished, you can go back to ResumeGig and log in to your account. If the issue continues, then contact us.
I’d like to cancel my subscription.
Canceling your subscription is straight-forward. Simply:
I haven’t received a cancellation/refund/subscription confirmation email. Did my cancellation go through?
Cancellation/refund/subscription confirmation messages may have gotten sent to your email’s spam/junk folder. Please check your email account. If you still don’t see it, contact us.
I’d like to permanently delete my data — How do I do that?
I keep getting an “Error 400 bad request” when I try to visit your site. Why is this happening?
There are many possible reasons you’re encountering an error message. Try the following in Google Chrome:
The web page freezes when I click on a resume. What’s going on?
If your computer suddenly stops responding, please try the following steps to see if you can get your computer working again:
Note:Our most compatible browser is Google Chrome.
How can I make sure the website is saving my work? I’m afraid I’ll lose my information.
Losing your progress can happen in many ways. Here are a few things you can try:
How will ResumeGig transactions appear on my billing statement?
You will find it on your billing statement in one of the following ones:
Is it possible to pay with PayPal or other methods aside from my credit card?
Unfortunately, our website is only capable of processing credit card payments. Thus, PayPal, Venmo, Zelle, debit cards and prepaid cards are not acceptable forms of payment. If you are having trouble using your credit card for payment, you may have to reach out to your financial institution to provide authorization.
My credit card doesn’t seem to be working, and the site is asking that I try another card.
This happens sometimes. Most frequently, this is because the bank has placed a restriction on the account. We suggest that you reach out to them to see if your account has been restricted, and tell them you are trying to process a payment.
I’ve been charged, but I don’t remember subscribing. How can I tell whether I have an account with you?
Please try the following:
What’s included in the ResumeGig Full Access plan?
With full access to ResumeGig, you can:
I’d like to download the document I paid for. Why can’t I?
How can I print my document?
There are a few common reasons you may encounter trouble printing your document. If you’re struggling, try the following:
I’m struggling with margins, size and spacing. When I try to print my resume, it’ll only print over multiple pages, or the spaces between work experience are too large. How do I fix this?
Sign in to your account, then try to use the following steps to fix spacing/margin issues:
Why can’t I upload an existing document?
Why won’t the site let me make multiple versions of my resume/CV for different jobs?
How can I guarantee the recruiter/hiring manager will be able to open the resume I send in an email?
You can take some basic precautions to guarantee an employer is able to open your resume. Check to see what format is requested by the employer. Then, you should: